Learn how Zendo can help your business excel at selling, delivering, and supporting top-notch creative services.
Your creativity doesn’t limit you, so why should the software you are using?
Choose from three distinct service types.
Sell services like products with clearly defined pricing. Offer rich packages for those in need of a quick logo, a beautifuly edited ebook, or social media illustrations.
Offer services on an ongoing basis and bill automatically. Make your designers available at a moment’s notice to quickly help out whenever a need arises.
Tailor your services to the needs of individual customers. Be ready to estimate and deliver whole websites, branding books, or custom typography.
With Zendo, selling is the easy part.
Choose between Productized, Subscription*, Custom, or Free.
Items are the components of your Service. For example, items for a branding service could be a “logo design” and a “letterhead design”.
Don’t waste time on the dull part of your business. Zendo can autogenerate a Quote upon order, send a Payment Request, and issue an Invoice once the payment has been processed.
Build unique Order Forms with custom input fields for each of your Services to streamline data collection.
Display Services available for order in Service Catalog which is publicly accessible. Link it to your website and collect orders.
Allow clients to customize their order upon checkout.
Add optional add-ons to your Services.
For example, for a Logo design service, you could add special options like express delivery, printable file, or include source files.
Services items can be quantified.
For example, for a Logo design service, you could let users choose the number of revisions and a number of concepts included.
Mix and match. Add custom and productized items to your service. The custom items will have to be estimated by someone on your team once the customer orders the service.
Offer the right payment method for your customers. Zendo supports instant payments (powered by Stripe) and bank transfers regardless of the service type.
Define the default payment method on per service basis or adjust it per client needs.
Automatically generate and send invoices to clients upon payment.
Easily support different payment terms up-front, split, or on-delivery payments.
Collect multiple payments within one Request. No more creating Requests for every payment.
Zendo gives you all the tools you need to sell, deliver and manage a creative services business.
With Zendo, you can choose between three distinct request view styles: list, table, and Kanban. Choose one that suits your needs best, or use different views for different occasions. With the ability to predefine views and save them for later, that is easy.
Use Service statuses to indicate the work progress of each request. Statuses can be triggered automatically based on system events.
Assign appropriate role to each one of your teammates. Protect sensitive Requests from lower-tier employees.
Each view can by filtered and sorted by different parameters like Service, Workflow, Status, assignee. and much more.
Requests in Zendo revolve around modern chat experience. This is where the action happens. Every message, decision, approved quote, file exchanged is recorded here.
Real-time chat experience. Forget about the Reply All bullshit. No more emails, forwards, CCs, and BCCs.
Have another pair of eyes looking after your clients – assign multiple teammates to one Request.
Notes can be sent in chat. They are only visible to fellow agents. This is a great way to communicate internally without leaving the Request.
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Learn how to recognize if your business should invest in software and how to choose the best suited solution from those available on the market.