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Choose a plan that’s right for you

Free trial

Quick setup

No credit card required

Starter
$ 12
Per agent, per month
  • What's included:
  • 1 Request Type
  • 1 GB / per agent
  • 1 year history
  • Unlimited watchers
  • Payments in chat
  • Customer profile
  • Notes and bookmarks
up to 3
Growth
$ 29
Per agent, per month
  • All Starter features, plus:
  • 5 Request Types
  • 5 GB / per agent
  • 2 year history
  • 3 custom fields per request type
  • Restrict Submissions
  • Auto assignment
up to 15
Pro
$ 49
Per agent, per month
  • All Growth features, plus:
  • Unlimited Request Types
  • 50 GB / per agent
  • Unlimited history
  • Unlimited custom fields per request type
  • Triggers & Automations
  • Custom Domain
  • Priority Support
up to 100
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General Starter Growth Pro
Price $12 per agent per month $29 per agent per month $49 per agent per month
File Storage 1GB * no. of agents, up to 3GB 5GB * no. of agents, up to 75GB 25GB * no. of agents, up to 2.5TB
Maximum number of seats Number of seats indicates how many team members can be assigned to workspace. This includes: Agents, Managers, Admins, and Owners. 3 15 100
Request Types Request stores all the messages sent to generated email addresses for each request type. 1 5 Unlimited
History 1 year 2 years Ulimited
Requests Starter Growth Pro
Unlimited requests Requests are client’s queries that can be accepted and turned into projects.
List view of requests
Request Type Triggers Request Type Triggers are automated actions that can be set to launch after specific events.
Request Search
Request Filtering
Request Statuses Request Statuses indicate the current state of the request, which helps create a unique flow for each request.
Request Custom Statuses
Custom Fields Custom Fields help organizing requests by assigning them personalized attributes for improved work management. 3 per Request Type Unlimited
Unlimited Request Estimations
Payments & Invoices Starter Growth Pro
Payments
Invoicing through Stripe
Permissions & Roles Starter Growth Pro
Auto Assignment Auto Assignment lets you choose an Agent to be assigned to each new request by default.
Watchers Watchers can see all the information in the request they are added to, but they cannot make any changes or send messages.
Unlimited Watchers
Unlimited Assigned Agents & Managers Agents can interact with requests they are assigned to, but they cannot delete them.

Manager has access to all requests and can also assign them. The role can also manage clients but cannot modify the platform or add team members.
Restrict Submission Access
Customer Starter Growth Pro
Customer Profiles Customer Profiles gather all the information pertaining to clients.
Customer Attachments Customer Attachments is a section of Customer Profile which holds all the attachments pertaining to the particular client.
Customer Notes Customer Notes is a section of Customer Profile which holds all the internal notes pertaining to the particular client.
Chat Features Starter Growth Pro
Notes Notes are internal chat messages which are invisible to clients.
Unlimited Notes
Unlimited Messages
Notifications Starter Growth Pro
Email Notifications
In–app Notifications
Customization Starter Growth Pro
Custom Fields Custom fields help organizing requests by assigning them personalized attributes for improved work management. 3 per Request Type Unlimited
Request Custom Statuses
Custom Branding
Accent Color Change
Settings Starter Growth Pro
Language Selection
Date & Format Settings
Currency Format Settings
Time Zone Format
Zapier Integrations
Priority Support
Coming Soon Starter Growth Pro
Reporting Essential Advanced
Custom Permissions Basic — pre–defined Custom Custom
Custom Domain
Custom Branding
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Frequently asked questions

How do I get started?

Create your own account at app.getzendo.io to start a trial account (no credit card info required). Provide basic information about the workspace, username, and password, and let us do the heavy lifting.

What happens after my free trial ends?

After that period, you will have 14 days to provide the valid credit card information to continue the use of our platform. If you don’t want to extend your trial, we will freeze your account. To delete all of your information please send us a request.

Does my free trial limit my access to features?

No. Trial accounts have limitless access.

Is my data private and safe?

Yes. Your data is stored encrypted at-store and in-transit on a separate database. Encryption uses an algorithm suite with AES-GCM with an HMAC-based extract-and-expand key derivation function (HKDF), signing, and a 256-bit encryption key.

Do I have to enter my credit card info to register an account?

No. A credit card is not required to create a free trial account. We will ask you for credit card information only if you decide to continue to use the Zendo app when the trial period ends.

Can I request a refund after I purchase?

You can request a refund within 14 days of the purchase. Please contact us via contact@getzendo.io.

Can I upgrade or downgrade plans at any time?

Yes. When you upgrade the plan, we will charge you only the difference between plans for the remaining billing cycle.

What kind of payment do you accept?

Currently, we accept only credit card payments via Stripe.

Do you have any other questions? Contact us

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