Choose a plan that’s right for you
Free trial
Quick setup
No credit card required
Starter
-
What's included:
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1 Request Type
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1 GB / per agent
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1 year history
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Unlimited watchers
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Payments in chat
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Customer profile
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Notes and bookmarks
Growth
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All Starter features, plus:
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5 Request Types
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5 GB / per agent
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2 year history
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3 custom fields per request type
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Restrict Submissions
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Auto assignment
Pro
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All Growth features, plus:
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Unlimited Request Types
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50 GB / per agent
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Unlimited history
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Unlimited custom fields per request type
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Triggers & Automations
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Custom Domain
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Priority Support
| General | Starter | Growth | Pro |
|---|---|---|---|
| Price | $12 per agent per month | $29 per agent per month | $49 per agent per month |
| File Storage | 1GB * no. of agents, up to 3GB | 5GB * no. of agents, up to 75GB | 25GB * no. of agents, up to 2.5TB |
| Maximum number of seats Number of seats indicates how many team members can be assigned to workspace. This includes: Agents, Managers, Admins, and Owners. | 3 | 15 | 100 |
| Request Types Request stores all the messages sent to generated email addresses for each request type. | 1 | 5 | Unlimited |
| History | 1 year | 2 years | Ulimited |
| Requests | Starter | Growth | Pro |
|---|---|---|---|
| Unlimited requests Requests are client’s queries that can be accepted and turned into projects. | |||
| List view of requests | |||
| Request Type Triggers Request Type Triggers are automated actions that can be set to launch after specific events. | — | — | |
| Request Search | |||
| Request Filtering | |||
| Request Statuses Request Statuses indicate the current state of the request, which helps create a unique flow for each request. | |||
| Request Custom Statuses | |||
| Custom Fields Custom Fields help organizing requests by assigning them personalized attributes for improved work management. | — | 3 per Request Type | Unlimited |
| Unlimited Request Estimations |
| Payments & Invoices | Starter | Growth | Pro |
|---|---|---|---|
| Payments | |||
| Invoicing through Stripe |
| Permissions & Roles | Starter | Growth | Pro |
|---|---|---|---|
| Auto Assignment Auto Assignment lets you choose an Agent to be assigned to each new request by default. | — | ||
| Watchers Watchers can see all the information in the request they are added to, but they cannot make any changes or send messages. | |||
| Unlimited Watchers | |||
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Unlimited Assigned Agents & Managers
Agents can interact with requests they are assigned to, but they cannot delete them.
Manager has access to all requests and can also assign them. The role can also manage clients but cannot modify the platform or add team members. |
|||
| Restrict Submission Access | — |
| Customer | Starter | Growth | Pro |
|---|---|---|---|
| Customer Profiles Customer Profiles gather all the information pertaining to clients. | |||
| Customer Attachments Customer Attachments is a section of Customer Profile which holds all the attachments pertaining to the particular client. | |||
| Customer Notes Customer Notes is a section of Customer Profile which holds all the internal notes pertaining to the particular client. |
| Chat Features | Starter | Growth | Pro |
|---|---|---|---|
| Notes Notes are internal chat messages which are invisible to clients. | |||
| Unlimited Notes | |||
| Unlimited Messages |
| Notifications | Starter | Growth | Pro |
|---|---|---|---|
| Email Notifications | |||
| In–app Notifications |
| Customization | Starter | Growth | Pro |
|---|---|---|---|
| Custom Fields Custom fields help organizing requests by assigning them personalized attributes for improved work management. | — | 3 per Request Type | Unlimited |
| Request Custom Statuses | |||
| Custom Branding | — | ||
| Accent Color Change |
| Settings | Starter | Growth | Pro |
|---|---|---|---|
| Language Selection | |||
| Date & Format Settings | |||
| Currency Format Settings | |||
| Time Zone Format | |||
| Zapier Integrations | — | ||
| Priority Support | — | — |
| Coming Soon | Starter | Growth | Pro |
|---|---|---|---|
| Reporting | — | Essential | Advanced |
| Custom Permissions | Basic — pre–defined | Custom | Custom |
| Custom Domain | — | — | |
| Custom Branding | — | ||
| Start free trial | Start free trial | Start free trial |
Frequently asked questions
How do I get started?
Create your own account at app.getzendo.io to start a trial account (no credit card info required). Provide basic information about the workspace, username, and password, and let us do the heavy lifting.
What happens after my free trial ends?
After that period, you will have 14 days to provide the valid credit card information to continue the use of our platform. If you don’t want to extend your trial, we will freeze your account. To delete all of your information please send us a request.
Does my free trial limit my access to features?
No. Trial accounts have limitless access.
Is my data private and safe?
Yes. Your data is stored encrypted at-store and in-transit on a separate database. Encryption uses an algorithm suite with AES-GCM with an HMAC-based extract-and-expand key derivation function (HKDF), signing, and a 256-bit encryption key.
Do I have to enter my credit card info to register an account?
No. A credit card is not required to create a free trial account. We will ask you for credit card information only if you decide to continue to use the Zendo app when the trial period ends.
Can I request a refund after I purchase?
You can request a refund within 14 days of the purchase. Please contact us via contact@getzendo.io.
Can I upgrade or downgrade plans at any time?
Yes. When you upgrade the plan, we will charge you only the difference between plans for the remaining billing cycle.
What kind of payment do you accept?
Currently, we accept only credit card payments via Stripe.
Do you have any other questions? Contact us