Zendo Helps You
Meet a platform that lets businesses handle customer requests in one place.
Everything You Need
For Customer Success
Shared Inboxes
Move away from the old way of the email. Bring the customer and your teammates together.
– Chat-like experience
– No more CCs and BCCs
– Increased transparency
Better Than:
Payments
Increase the rate of upfront payments received. Offer a seamless Fiverr-like experience.
– No need to struggle with banks
– Payments received instantly
– Faster turnaround time
Works with:
(Coming Soon)
Customer Profile
Allow your team to access notes, files, and requests to provide a better experience for customers.
– One source of truth
– Full history of client journey
– Global file space
– Quicker handover between agents
Replaces:
Statuses & Workflow
Create unique flows for each request type you need: support, new request, custom service, you name it!
Replaces:
See How It Looks
Customer Journey
For Customer Success
Receive Request
Allow customers to reach you either through email or by connecting to your existing contact form.
Discuss, Share, Connect
Use Zendo’s built-in communication system to sort out all the details.
Payment & Delivery
Prepare and send a quote without leaving the conversation. Likewise, customers can make the payment instantly.
Re-engage
Done and done? Follow up with a discount code, ask for a review or offer more services you think your customer will love.
Is Zendo For You?
Do your customers bother you by asking for the same files over and over again?
Do you provide services online or gather information needed for orders?
Do you have a hard time tracking the status of every single request?
Does creating custom proposals drive you mad?
Are you tired of cluttered communication across multiple platforms?
Do you need more than a ticketing system or a CRM?
Do you have more than one teammate working on the same request for a customer?
Would you like for your clients to always be up to date, without having to notify them yourself?