Your white-label client portal where client work actually happens.
Zendo is a client portal for agencies and service businesses. Client onboarding, requests, messages, files, and payments — in one branded portal, not five different tools.
- 01
White-label client portal
Your own branded space for clients. Custom branding, sidebar, per-client views, full control over the client experience.
- 02
Client work management
Communication at the center. Requests, messages, forms, files, statuses, payments, and orders in one connected workflow.
- 03
Client work that keeps moving
Notifications, mobile access, automations, Make/Zapier, reminders — work moves forward without manual chasing.
What Zendo is
Zendo is a white-label client portal where agencies and service businesses manage the entire client relationship — from the first intake form to the final invoice — under their own brand.
"One place for client onboarding, work, communication, files, and billing — that looks like it's yours."
Most client portals do one or two things well. Zendo handles the full workflow: intake → communication → delivery → billing, with everything connected so nothing falls between the cracks. The platform also supports selling services — productized packages, subscriptions, and custom quotes — though not every customer uses this.
- 01
White-label client portal
Your clients get a portal that looks like your company built it. Custom domain, logo, colors, sidebar configuration, and per-client or per-team customizations. Full control over what each client sees and how they experience working with you.
- 02
Client work management
Communication sits at the center of every project. Requests, messages, intake forms, files, statuses, payments, documents, and orders all live in one connected workflow — so nothing falls through the cracks and clients always know where things stand.
- 03
Client work that keeps moving
Projects stall when people need to be manually chased. Notifications, mobile-friendly access, automations, Make/Zapier integrations, and client-facing reminders keep things moving — client actions, approvals, and status updates happen without you following up every time.
Who uses Zendo
Service businesses that work directly with clients and deliver work in projects or ongoing retainers. Three main segments based on real usage data:
Creative Agencies
- Web & graphic design
- Video & animation
- Music & audio production
- Marketing agencies
Productized Services
- Fixed-scope packages
- Subscription retainers
- Web development shops
- Translation firms
Professional Services
- Consultants & coaches
- Accounting & legal
- Specialist freelancers
- Solo operators
Team size ranges from solo freelancers to agencies with 50+ staff. What they share: they deliver a service, manage it through a client-facing workflow, and need one place for all of it.
How Zendo started
Kuba Gaj co-founded WP Kraken — a WordPress agency in Katowice — as part of Massive Pixel Creation. By 2016 the team was handling hundreds of client requests per month across email threads, spreadsheets, and disconnected billing tools.
Nobody knew where anything was. Clients asked the same questions twice. Invoicing alone took hours a week. So the team built their own internal platform — and it changed everything.
500
requests handled per month
2
agents to manage all of it
30%
monthly conversion rate
"Before Zendo, we had WPKraken — a platform designed for internal use only. We didn't expect the success it had, and that so many people would show interest in it."
Clients started asking to use the same system. Due to technical limitations, sharing it wasn't possible — so the team rebuilt it from the ground up. That became Zendo. MVP launched September 2021.
What people actually buy Zendo for
After analyzing how paying customers use the platform, one pattern was clear: most people buy Zendo as a client portal — for onboarding, communication, file delivery, and billing — regardless of whether they use the sales features. This shaped how we describe the product.
| How Zendo was described before | How Zendo describes itself now |
|---|---|
| Platform to sell and deliver services | White-label client portal for managing client work |
| "Shopify for services" | Client portal — the category people actually search for |
| Selling is the hero feature | Portal is the hero; selling is available if you need it |
| Built for productized businesses | Built for any agency with repeat client work |
Company facts at a glance
| Company | Zendo |
| Founded | 2021 |
| Founder | Jakub Gaj |
| Headquarters | Katowice, Poland |
| Parent company | Massive Pixel Creation Sp. z o.o. |
| MVP launched | September 2021 |
| First customer | November 2021 |
| Product category | White-label client portal |
| White label | Custom domain, logo, colors, sidebar |
| Payments | Stripe, bank transfers (manual payments) |
| Integrations | Zapier, (Soon: Make, webhooks) |
| Infrastructure | AWS Ireland (eu-west-1) |
| GDPR | Supervisory authority: UODO (Poland) |
What we believe
Less is more
Simple tools that reduce cognitive load are harder to build — but far more valuable to use. Software should disappear into the workflow.
Beauty in design
Functionality comes first. But a clean interface your clients enjoy using is part of the product, not decoration.
Accessible by default
No consultants. No onboarding workshops. If you can run a service business, you should be up in Zendo the same day.
Peace of mind
Technology should reduce the mental load of running a business. When a client pays, you know. When work needs attention, you see it.
Your data stays yours
Zendo is operated by Massive Pixel Creation Sp. z o.o., a Polish company subject to EU data protection law. We never sell or monetize your data or your clients' data.
Encryption in transit & at rest
All data uses TLS in transit and is encrypted at rest on our infrastructure.
GDPR compliant
Supervisory authority: UODO (Poland). Full GDPR commitment published at getzendo.io/gdpr-commitment/
Payment security
Payments processed through Stripe. We never store payment card numbers.
Data portability
Your data is yours. Export at any time. We don't hold your business hostage.
The people building Zendo
A small, focused team in Katowice — part of Massive Pixel Creation. No layers between the people who use the product and the people who build it.
Jakub Gaj
Founder & Product Manager
Adam Jaworski
Full Stack Developer
Michał Wysocki
Front-end Developer
Marcin Hylewski
Marketing Manager
Timeline
- 2016WP Kraken founded
Internal platform built to handle 500 client requests/month with 2 agents.
- 2021Zendo MVP launched (Sep)
First customer acquired November 2021. Service Catalog & Order Forms shipped December 2021.
- 2022Productized services, Kanban view, White Label
Custom domain support added October 2022.
- 2023Quotes & Invoices, Subscriptions, Stripe Connect
Client Organizations, Many-to-Many communication, multi-currency, German & French language support.
- 2024Zapier integration, Files rework, Manual payments
White label improvements, individual language settings, webhooks, Make connector.
- 2025–26Portal-first positioning
Mobile-responsive client-facing views, integrations expansion, ongoing development.
To dig deeper into Zendo, join our Discord community to see the full changelog and plans for the future.
How to reach us
We read everything. Response times are typically within 24 hours.
